Privacy policy

Privacy Policy

At LUCNT, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

Personal information we collect

When you visit the LUCNT website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device.

When you make a purchase or attempt to make a purchase, we collect information such as:

Your name
Billing and shipping address
Payment information (processed securely by third-party providers)
Email address
Phone number (if provided)

This information is referred to as Order Information.

How we use your information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your order
Provide customer support
Screen orders for potential risk or fraud
Improve and optimize our website and services

With your consent, we may also use your email address to send updates, promotions, or product information. You can unsubscribe at any time.

Sharing your information

We share your personal information with trusted third parties only when necessary to operate our store, such as:

Payment processors
Shipping and fulfillment partners
Website analytics providers

These third parties are required to handle your information securely and only for the intended purpose.

We do not sell or rent your personal data to third parties.

Cookies

LUCNT uses cookies to improve your browsing experience, analyze site traffic, and enable core website functionality. You can manage or disable cookies through your browser settings, though this may affect site performance.

Data retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.