LUCNT Returns

Request a return

Submit your request below. Once approved, we will send you the return instructions and return address via email.

✔ 14-day return window
✔ Fast approval process
✔ Dedicated support team

Return request form

Returns must be approved before being sent back. The return address will be provided after approval.

Support

Frequently asked questions

If you can’t find your answer, email us at contact@lucnteyewear.com.

How long does shipping take?
Orders are processed within 1–2 business days. Estimated delivery is 7–12 business days after dispatch.
Do lucnt glasses block blue light?
Yes. lucnt lenses are engineered to reduce blue light exposure while preserving natural color clarity, helping reduce eye strain during screen use.
Are lucnt glasses suitable for all-day wear?
Yes. Our frames are lightweight and designed for comfort, making them suitable for extended screen use.
Can I wear lucnt glasses without screens?
Yes. They’re designed to look and feel like everyday eyewear, so you can wear them off-screen as well.
Can I return my order?
Returns can be requested within 14 days of delivery, provided the item is unused and returned in its original packaging.
What should I do if my order arrives damaged?
Contact us within 48 hours of delivery with clear photos of the issue so we can assist you.
How do I contact lucnt?
Email us at contact@lucnteyewear.com. We aim to respond within 1–2 business days.