LUCNT Returns Portal
Returns & Support

Request a return

Fill in the form and we'll get back to you within 24–48 hours with return instructions and the return address.

30-day return window
Fast approval
Reply within 24–48 hours

Return request

Request submitted

We've received your request and will reply to your email within 24–48 hours with next steps.

Please enter your name
Please enter a valid email
Please enter your order number
Please select a reason

Returns must be approved before sending anything back. The return address will be provided after approval.

30-day return window

You have 30 days from delivery to request a return. Items must be unused and in original packaging.

We reply within 24–48 hours

Once your form is submitted we'll email you with approval and return instructions. You can also reach us directly at contact@lucnteyewear.com

Refund timeline

Once we receive your return, refunds are processed within 3–5 business days back to your original payment method.

Support

Frequently asked questions

If you can’t find your answer, email us at contact@lucnteyewear.com.

How long does shipping take?
Orders are processed within 1–2 business days. Estimated delivery is 7–12 business days after dispatch.
Do lucnt glasses block blue light?
Yes. lucnt lenses are engineered to reduce blue light exposure while preserving natural color clarity, helping reduce eye strain during screen use.
Are lucnt glasses suitable for all-day wear?
Yes. Our frames are lightweight and designed for comfort, making them suitable for extended screen use.
Can I wear lucnt glasses without screens?
Yes. They’re designed to look and feel like everyday eyewear, so you can wear them off-screen as well.
Can I return my order?
Returns can be requested within 30 days of delivery, provided the item is unused and returned in its original packaging.
What should I do if my order arrives damaged?
Contact us within 48 hours of delivery with clear photos of the issue so we can assist you.
How do I contact lucnt?
Email us at contact@lucnteyewear.com. We aim to respond within 1–2 business days.