Need help with your order? We’re here.
Fill out the form below and a real member of the lucnt support team will personally review your case and get back to you as soon as possible. Prefer email? contact@lucnteyewear.com
FAQ
Feel free to reach us via email at contact@lucnteyewear.com or through the contact form above.
Monday to Friday: 08:00–20:30 (CET) · Average answer time: 24h
Check the tracking link in your shipping confirmation email. If tracking hasn’t updated for several days, contact us with your order number.
If your order hasn’t been processed yet, we can usually help. Message us as soon as possible with your order number.
Contact us with your order number and reason for return. We’ll guide you through the next steps.
Contact us and include a clear photo of the issue (and packaging if possible). We’ll resolve it quickly.
